This cancellation is broadly explained as 2 scenarios –
(i) Refund requests on the same day as the date of health checkup an
(ii) Refund requests before the health checkup date on which it has to be availed. Below are guidelines for cancellation:
Once the patient starts with the billing at Educare Medicare Pvt. Limited, any request for a refund shall not be granted
Any Cancellation request should be submitted by an email to admin@sanjeevanhospitalytml.com at least 12hrs before health check appointment
The hospital shall not be responsible in case communication is not received by the customer due to incomplete address[AK1] given by the individual
In case of refund[AK2] , 3% processing charges will be lieved on price which is to be refunded
The stated amount due for refund shall be processed within 7 business days from the date of the cancellation, subject to all terms and conditions. Refund will be made through NEFT irrespective of mode payment by patient.
The cancellation as mentioned earlier process and refund processing time may vary under special circumstances (such as holidays, strikes, bank delays etc) and Educare medicare cannot be held liable for the delay